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Shipping Policy

We know you’re excited to get your order, so we work hard to ship in-stock items as quickly as possible. 

While our standard processing time is 1–3 business days, please allow 2–5 days during busy holiday periods. 

Carriers: We partner with USPS, FedEx, DHL, and UPS. Your tracking email will confirm which carrier is handling your delivery.

For estimated delivery windows, please refer to our FAQ section below.

RegionEstimated Delivery
United States7–12 business days
Canada10–15 business days
United Kingdom10–15 business days
Australia & New Zealand12–18 business days
Europe (EU)12–20 business days
Rest of World15–25 business days

Note: These are estimated delivery times after dispatch. Most orders arrive sooner than the maximum estimate.

Delivery & Signature:

  • Some deliveries may require a signature depending on the carrier and destination. Please ensure someone is available at the delivery address.

  • If delivery is missed, the carrier may attempt re-delivery or hold the package for pickup.

Shipping Costs:

  • Free shipping promotions may be available from time to time and will be clearly displayed on the Website.

  • Any applicable shipping fees will be displayed during checkout before payment is completed.

Shipping Exceptions & Liability:

  • We are not responsible for delays caused by:

    • Customs inspections or processing

    • Incorrect or incomplete address information

    • Natural disasters, strikes, pandemics, or other force majeure events

    • Missed deliveries due to no one being on-site

  • Tracking information will be provided, but exact delivery dates cannot be guaranteed.

  • Delivery estimates are provided for reference only and are not guaranteed.

  • Orders cannot be delivered to P.O. Boxes in certain countries depending on the shipping carrier.

  • Customers are responsible for ensuring the shipping address provided at checkout is accurate and complete.

Still have questions?

Our support team is here to help you with any inquiries.

Contact Us